AfterCare from Burlodge UK
We offer a comprehensive range of services from our group of 22 service specialists, strategically based throughout the UK.
Benefits include:
Specialised contracts to suit individual requirements
Up to ten years’ peace of mind
Calibration of food temperature probes included in all contracts
Calibration traceable to NAMAS/UKAS
Guaranteed price for up ten years on pre-paid contracts.
All our equipment is supported by a comprehensive training and support package delivered by our team of experienced personnel.
All After Sales Care programmes are developed and tailored to suit individual site requirements and are carried out by our team of specialists, ensuring that all relevant hospital personnel are trained in every aspect of the system. This will enhance the level of patient meal satisfaction.
Burlodge engineers work exclusively on Burlodge products and are fully conversant with all aspects of the equipment use, including food processes. This reduces the amount of time spent in diagnosing and carrying out efficient repairs.
Burlodge technicians carry a comprehensive van stock of spare parts and have immediate access to:
Over 3 000 spare parts held in depot stock, reducing downtime to an absolute minimum
Factory technical back-up
Detailed reporting on machine history
Software and Firmware upgrades
Available upgrades
Calibration for HACCP
All servicing is carried out to stringent manufacturer standards by our 7 factory-trained engineers.
Unexpected breakdowns can be expensive and cause disruption to pre-planning. With Burlodge AfterCare, the help you need is always at hand.
To reach our Service Department, please call 020 8879 5757